What’s New in OpenText ZENworks 25.2 — CISteks Technology Group Insight
- CISteks
- Jul 15
- 2 min read
As a proud OpenText partner, CISteks Technology Group is excited to break down the latest features and improvements in the ZENworks 25.2 release. This mid-year update is all about performance, flexibility, and future-ready management tools for IT administrators. Whether you're managing thousands of endpoints or tightening integration with your ITSM systems, this release has something for you.
🛠️ Key Enhancements in ZENworks 25.2
✅ Manual Download Support for Patching
IT admins can now handle software with license-restricted downloads (like Citrix or FileZilla) using manual download workflows. Once downloaded from the vendor’s site, these files can be uploaded to the ZENworks content repository—saving time and adding patch flexibility without bypassing compliance.
🚀 Performance & Visibility Upgrades
Patch deployment, content processing, and diagnostics have received major tuning:
Faster content assignment and patch rebuild times
Detailed patch deployment feedback for easier troubleshooting
Improved scalability and speed across ZENworks services.
🔁 Smarter ZENworks Agent Updates
Agent updates are now more intuitive and transparent:
Pre-checks and service sequencing to reduce failure
Status visibility (e.g., "Waiting for permission", "Download in progress")
Enhanced logging and retry logic for higher update success.
🖥️ Linux-to-WinPE Image Conversion
ZENworks now provides a tool to convert Linux-based images into WinPE, greatly simplifying image deployment on newer Windows hardware. This ensures better driver compatibility and reduces post-deployment troubleshooting—perfect for modern device provisioning.
🌐 REST API Integration (Preview)
The new ZENworks REST API container brings automation and ITSM integration to the forefront:
Authenticate with OAuth 2.0
Query devices, push tasks (reboot, refresh, run script)
Launch remote-control sessions directly from platforms like ServiceNow or SMAX
This release marks the first wave of API access—expect broader endpoint control in future versions.
🔧 Platform & Backend Improvements
Support for Windows Server 2025
PostgreSQL performance optimization
Streamlined workflows in ZENworks Control Center
Broader language support (English, German, French, Spanish, Italian, Polish)
📅 Upgrade Notes from CISteks
You must be on ZENworks 23.4 to upgrade to 25.2.
It’s available now via Software License and Download (SLD). Automatic rollout via Control Center will follow.
Join OpenText’s ZENworks 25.2 Administrator Training scheduled for June 10–12 to get hands-on experience.
If you need upgrade support or planning assistance, CISteks is here to help with our certified engineering team.
🎯 Why This Matters for Your IT Team
ZENworks 25.2 is built to reduce IT overhead, improve visibility, and lay the foundation for seamless third-party tool integrations. Key takeaways:
Patch smarter, especially with manually downloaded vendors
Deploy faster using WinPE for hardware-agnostic imaging
Automate securely through REST APIs and OAuth-based workflows
Operate with confidence thanks to transparent agent and patch workflows
👨💼 CISteks Recommendations
As your trusted IT Solutions partner and OpenText specialist, we recommend:
Start testing manual download patching for any EULA-restricted software.
Begin piloting the Linux-to-WinPE conversion tool in your imaging workflows.
Deploy the REST API container in dev/test and explore integrations with your ticketing or remote tools.
Reach out to CISteks for guided upgrade planning, image conversion assistance, or REST API onboarding.
60-day evals - what are you waiting for?
💬 Let’s Talk
Whether you're already running ZENworks or exploring modern endpoint management tools, CISteks Technology Group can guide your journey.
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